Frequently asked questions


Yardi Voyager is a comprehensive property management software. Voyager provides an integrated accounting system, comprehensive reporting, lease renewal workflow, construction, maintenance and more.


We offer a full range of training services. This includes everything from designing and building content, delivering on-site, on-line and recorded training sessions, as well as support up through and including hosting your training environment in our e-learning environment. In short, we can either produce or help your team produce content and we can either deliver said content or support your team in designing and delivering key targeted training initiatives.

How to…

The best way to do this is to create an ExportData type of AppTask. Consult the documentation on Task Runner, or reach out to a technical resource to set this up.

The most common reason for this is that the property control setting “Days to Make Ready” is adding to the tenant move out date, which is overriding the available date. To resolve this, you should reduce the setting to allow for the unit to be available in that time.

Most of the time, this is due to the reversing of zero-dollar receipts, which are the transaction records that tie prepays to charges. Reversing of zero-dollar receipts is not a best practice, as it causes these hanging balances.


33Floors provides a number of different support solutions for large and small clients. This includes everything from a self-serve on-demand service to a 24/7/365 full support model for our clients.

Yes, 33Floors provides leading-edge development and support of Yardi Orion BI through our development and reporting team.

33Floors is here to help. We would schedule a meeting to learn more about the current status of your Yardi program, understand your goals and work with you and your budget to develop a roadmap to help you achieve your goals through a mix of design, implementation, development, training and support.

Yes. Yardi Advanced Budgeting and Forecasting (“ABF”) functionality specifically addresses and integration tool to export core property and accounting data out to Argus. Additionally, ABF can assist you internally to produce any level of forecasting for your assets. The toolset includes features which assist to automate these processes allowing your team to focus on the specific leasing and inflation factors that require human interaction while maintaining consistency and accuracy throughout.

“33Floors is often referred to as one of the best and, after working with them on very demanding and challenging projects, they continuously reinforced this label. They have a passion for projects and Client success that is unwavering. And, quite honestly, unmatched. I demand vendor partners deliver superior quality, be responsive, challenge the status quo, and innovate. This is instinctively how 33Floors delivers excellence to Clients.”

Dixie @ Alternative Investments

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call us: 1-415-813-3754