33Floors provides customized education, support and documentation services to ensure that your team is well-equipped, effective and supported.
33Floors’ philosophy of delivering highly-customized solutions shines by treating every organization as a unique entity, because no single Yardi training and documentation process work for every firm. By assessing your team’s specific needs, we are able to build a logical plan of action from our analysis and deploy the approach best suited to your firm.
At 33Floors, our emphasis is on highly effective hands-on training, support and documentation solutions that are easily accessible, client specific and well written. We strive to keep your team knowledgeable and productive because, at the end of the day, your Yardi solutions are only as successful as the employees who use them.
We are tailored.
All training plans and deliverables are customized to your Yardi configuration and business needs.
We are accessible.
All training materials and documentation are delivered in a number of ways, across devices, to ensure your users have 24/7/365 access to business-critical information.
We are thorough.
Extensive training materials and branded documentation are part of every 33Floors engagement.
Whether onboarding new employees or launching a new installation, module or upgrade, 33Floors employs a variety of Yardi training solutions and strategies to meet your needs. Our instructors are available to train onsite via live classroom sessions. We also offer web-based training, custom screen capture videos or one-on-one sessions. In other words, training is specific to your particular Yardi configuration, business processes and preferences.
We are also a leader in implementing and authoring content within Yardi’s eLearning program which allows you to train, test and certify users based on role-specific guidelines or corporate policy.
The flexibility and custom nature of Yardi software solutions mean your organization’s installation is unique. It requires specific documentation that is easily digestible and readily available after initial training efforts have left your side, site or screen.
33Floors delivers extensive company-branded documentation to meet your long-term needs and training plans. Information can be summarized in a short, easy “crib sheet” format, in topic- or role-driven user guides or as part of larger corporate policy and procedure manuals. Training materials are made available to your organization through a number of portals including our web-based support center (linked to your Yardi installation), posted to your intranet site, made accessible from within Voyager, or simply delivered to you in document format (allows your ongoing edits).